Friday, April 29, 2011

Learn how to remarket your AdWords ads to previous website visitors in a live webinar

This Wednesday, 4th May, we'll be hosting a live, online course on Remarketing as part of the AdWords Online Classroom (UK). This free, interactive presentation will be delivered by an Online Media Specialist and will take place at 3 pm BST (GMT +1), lasting for approximately one hour and including time for Q&A.

Remarketing is a simple way to connect with your website visitors. After driving traffic to your site with search ads, you can then remarket to those people who reach your site by showing them tailored ads as they browse sites on the Google Display Network.

This live course will take you through a step-by-step guide to remarketing campaigns. It'll cover how remarketing works, the best strategies to choose, and also campaign setup and optimization. This course is suitable for advertisers who are already running campaigns on the Google Display Network, as well as advertisers who have not yet used the GDN.

97% of new visitors do not convert the first time they arrive at your site. Can you afford not to have a remarketing strategy?

If you're interested, be sure to sign up now!

Tuesday, April 26, 2011

Smartphone User Study Shows Mobile Movement Under Way

Cross posted from the Google Mobile Ads Blog:

71% of smartphone users search because of an ad they�ve seen either online or offline; 82% of smartphone users notice mobile ads, 74% of smartphone shoppers make a purchase as a result of using their smartphones to help with shopping, and 88% of those who look for local information on their smartphones take action within a day.

These are some of the key findings from �The Mobile Movement: Understanding Smartphone Users,� a study from Google and conducted by Ipsos OTX, an independent market research firm, among 5,013 US adult smartphone Internet users at the end of 2010. Join us in tomorrow�s webinar where we�ll present the full research findings. In the meantime, enjoy this research highlights video and read on for a summary of our main section findings:



General Smartphone Usage: Smartphones have become an integral part of users� daily lives. Consumers use smartphones as an extension of their desktop computers and use it as they multi-task and consume other media.
  • 81% browse the Internet, 77% search, 68% use an app, and 48% watch videos on their smartphone
  • 72% use their smartphones while consuming other media, with a third while watching TV
  • 93% of smartphone owners use their smartphones while at home

Action-Oriented Searchers: Mobile search is heavily used to find a wide variety of information and to navigate the mobile Internet.
  • Search engine websites are the most visited websites with 77% of smartphone users citing this, followed by social networking, retail and video sharing websites
  • Nine out of ten smartphone searches results in an action (purchasing, visiting a business, etc.)
  • 24% recommended a brand or product to others as a result of a smartphone search

Local Information Seekers: Looking for local information is done by virtually all smartphone users and consumers are ready to act on the information they find.
  • 95% of smartphone users have looked for local information
  • 88% of these users take action within a day, indicating these are immediate information needs
  • 77% have contacted a business, with 61% calling and 59% visiting the local business

Purchase-driven Shoppers: Smartphones have become an indispensable shopping tool and are used across channels and throughout the research and decision-making process.
  • 79% of smartphone consumers use their phones to help with shopping, from comparing prices, finding more product info to locating a retailer
  • 74% of smartphone shoppers make a purchase, whether online, in-store, or on their phones
  • 70% use their smartphones while in the store, reflecting varied purchase paths that often begin online or on their phones and brings consumers to the store

Reaching Mobile Consumers: Cross-media exposure influences smartphone user behavior and a majority notice mobile ads which leads to taking action on it.
  • 71% search on their phones because of an ad exposure, whether from traditional media (68%) to online ads (18%) to mobile ads (27%)
  • 82% notice mobile ads, especially mobile display ads and a third notice mobile search ads
  • Half of those who see a mobile ad take action, with 35% visiting a website and 49% making a purchase
Implications
The findings of the study have strong implications for businesses and mobile advertisers. Make sure you can be found via mobile search as consumers regularly use their phones to find and act on information. Incorporate location based products and services and make it easy for mobile customers to reach you because local information seeking is common among smartphone users. Develop a comprehensive cross-channel strategy as mobile shoppers use their phones in-store, online and via mobile website and apps to research and make purchase decisions. Last, implement an integrated marketing strategy with mobile advertising that takes advantage of the knowledge that people are using their smartphones while consuming other media and are influenced by it.

Learn More
To learn more about the study, please join us in a webinar tomorrow where we will present and discuss the research findings in-depth. Register for �The Mobile Movement: Understanding Smartphone Users� webinar on Wednesday, April 27th at 11am PST/ 2pm EST. To receive the research report, please visit the Google Mobile Ads blog after April 27th to download a complimentary copy of the study.

Posted by Dai Pham, Google Mobile Ads Marketing Team

Monday, April 25, 2011

Instant Previews for Ads

In November of last year we took Instant to a new level on Google.com with Instant Previews. Instant Previews provides a graphic overview of a search result and highlights the most relevant sections, making finding the right page as quick and easy as flipping through a magazine.

Now, we�re bringing the same benefit to ads with Instant Previews for Ads. Starting today, the Instant Previews icon will appear next to ads on Google.com allowing users to preview the ad�s landing page. With Instant Previews, your customers are able to quickly preview a page to see if its content matches what they�re searching for.


By allowing potential customers to preview your site before they arrive, Instant Previews helps you get even more highly-qualified traffic to your site. Even better, Instant Preview clicks are free of charge -- you�re only charged if a user clicks through to your actual landing page.

Instant Previews for Ads is rolling out to US users today and will be rolling out internationally over the coming weeks. To learn more, you can visit our help center.

Friday, April 22, 2011

Live webinar: �Measuring Your Success with AdWords Conversion Tracking�

On Wednesday, April 27th, we�ll be holding a live and interactive webinar to help you learn about Conversion Tracking in your AdWords account. As you may already know, Converison Tracking is a tool in AdWords that helps you measure how effective your ads and keywords are for driving sales. It does this by showing you what happens after a user clicks on your ad, allowing you to see which keywords are helping you meet your specific goals

First decide what's valuable on your site, such as a purchase or sign-up. Then track which of your keywords lead users to these important actions, known as conversions. In this live webinar, we�ll take you through the basic setup and help you analyse your reports so you can identify which keywords and ads are resulting in the most leads or conversions on your website. We�ll also look at some more advanced features like Conversion Optimizer and Search Funnels that will help you to get the most from your AdWords account.

Our webinar will be presented by AdWords Specialists as part of the AdWords Online Classroom (UK) and will take place on Wednesday, April 27th from 3pm to 4pm (BST/GMT+1), so if you want to make your website work for you, make sure to sign up now!

Wednesday, April 20, 2011

5 Simple Ways to Improve Your AdWords Performance

With the recent international launches of the Ad Innovations site, we want to take a minute to call out a few simple things you can do to quickly improve the performance of your AdWords ads. Give the tips below a try and see how our Ad Innovations can improve your performance.
  1. Enable Ad Sitelinks

  2. Ad Sitelinks allow you to extend the value of your existing AdWords ads by providing additional links to specific, relevant content deeper within your site. Rather than sending all users to the same landing page, Ad Sitelinks will display up to four additional destination URLs for users to choose from. On average, advertisers see a 30% increase in clickthrough rate (CTR) for the same ads with Ad Sitelinks.
  3. Optimize your ad text for longer headlines

  4. We recently made a change to top ads that allows you to display more information where it�s most likely to be noticed--in the headline. By taking information from the first description line and moving it to the headline, we found that we�re able to create a better user experience and improve advertiser performance. In fact, ads with longer headlines receive a 6% average increase in CTR compared to the same ads with a standard headline and description. To increase the chances that your ad will appear with the longer headline, make sure that description line 1 is a complete phrase or sentence and ends in punctuation (e.g., a period or question mark).
    Before: After:
  5. Link a Google Places account to a campaign to show location extensions

  6. Location extensions allow you to extend your AdWords campaigns by dynamically attaching your business address to your ads. In addition to the description lines and URL that appear in your ad text, your ad can also display your business name, address, and phone number. This helps promote your business brand, products, and services and associates your business with a specific location of interest to the user.

    By linking a Google Places account to your AdWords ads, you can quickly and easily make sure all your location information is available when it�s most relevant.
  7. Get reviewed to show Seller Rating Extensions

  8. Seller rating extensions make it easier for potential customers to identify highly-rated merchants when they're searching on Google.com by attaching your merchant star rating from Google Product Search to your AdWords ads. These star ratings, aggregated from review sites all around the web, allow people to find merchants that are highly recommended by online shoppers like them. On average, ads with Seller Ratings get a 17% higher CTR than the same ads without ratings.

    If your online store is rated in Google Product Search, you have four or more stars, and you have at least thirty reviews, you'll automatically get seller ratings with your ads. If you have high customer satisfaction, then make sure we know about it:
    • Regularly ask your users for reviews (e.g., in confirmation emails after purchases)
    • Make it easy for users to review you--include links to your site's page on the third-party review sites used by Seller Rating Extensions.
  9. Link a Merchant Center account to a campaign to show product extensions

  10. Product extensions are a way for you to enrich your existing AdWords ads with more relevant and specific information about your retail merchandise. Product extensions allow you to use your existing Google Merchant Center account to highlight your products directly in your search ads.

    With product extensions, you're charged the same cost-per-click (CPC) whether a user clicks on your main text ad or any of the offers within the product extensions plusbox.

Of course, you can always learn about the many additional AdWords innovations by visiting the Ad Innovations website and subscribing for the latest updates.

Monday, April 18, 2011

Join other AdWords users as they share their tips on the Help Forum

Make your website work! Learn how to improve online conversions in a live webinar

Friday, April 15, 2011

More clarity in AdWords for advertisers affected by landing page policy

Wednesday, April 13, 2011

Ad Innovations launches in six new countries

Monday, April 11, 2011

Free online webinar: Finding Your Audience - Targeting Ads By Topic

On Wednesday, April 13th, we�ll be holding a live and interactive webinar to teach you how to target your audience using Topic Targeting in AdWords.

Topic Targeting works by contextually targeting all pages about a specific category on the Google Display Network, so you can reach your target audience while they surf relevant pages.

During this live webinar, we�ll give an overview of the new Topic Targeting tab, explain how Topic Targeting works and show you how to set up your campaign.

This webinar will be presented by AdWords Specialists as part of the AdWords Online Classroom (UK) and will take place on Wednesday, April 13th from 3 pm to 4 pm (BST/GMT+1)*, so make sure to sign up now!

* Due to Daylight Savings (clocks changing) in UK, please check your local time zone for correct equivalent time.


Wednesday, April 6, 2011

Think with Google: Search Ads Affect Offline Sales Too

Do online search campaigns lead to in-store sales? Controlled studies we call �Online-to-Store� experiments prove time and again that they do! Check out this video for results from large advertisers that tested the effects of using keywords targeted to products and categories, generic keywords and online coupons. Highlights include in-store sales lift, return on ad spend (15:1 in some cases) and halo effects on overall sales. Understanding the effect of search ads on offline sales is a large part of accurately defining the full value of search campaigns, beyond direct conversion.



Tuesday, April 5, 2011

AdWords Position Preference feature is being retired

Introducing free phone support for AdWords advertisers

We�ve worked hard to keep in touch with our AdWords customers and we�re always looking for new ways to support you. Currently we offer email and online support, and today we�re launching free phone support for all of our U.S. and Canada-based AdWords customers. When you have a question about your account or advertising campaigns, you can now call an AdWords specialist if you prefer.

We�re adding phone support for a simple reason: you asked for it! You told us that while you appreciate online resources like our AdWords Help Center, you also want the option to get live, expert support when you need it. We heard you, and got to work assembling a team of AdWords experts to answer your calls.

The new phone option is one of many tools that can help you succeed with AdWords�and (most importantly!) find even more customers. You can also email us, or learn from other advertisers in the AdWords Help Forum. Our AdWords Online Classroom offers free online courses on a wide variety of AdWords topics, from the basics to great tips to take your account to the next level.

To speak to one of our specialists, give us a call at 1-866-2-Google between Monday-Friday, 9am-8pm Eastern Time. This number is for current AdWords advertisers only, so please make sure you have your customer ID ready. We look forward to speaking to you and learning more about your business.

We will roll phone support out to international advertisers in the coming months.


Monday, April 4, 2011

Understanding the Average Position metric

Friday, April 1, 2011

Take your ads to new heights with Blimp Ads

For more than ten years, AdWords has been at the forefront of the advertising world. From text ads to video ads, we�ve been constantly innovating and redefining the advertising ecosystem. Starting today, you can be one of the first to experience the next generation of advertising: Google Blimp Ads.

Imagine this: a baseball stadium, packed with thousands of fans. A home run flies through the air, and as the crowd looks up, they see your ad, bigger than ever, hand-painted on the side of a majestic blimp. Blimp Ads can make this a reality.


With your text ads on our brand new fleet of gBlimps, you can reach an even wider audience and capitalize on many new targeting options, including blimp height and location. You can even target special events like football games, outdoor concerts, meteor showers, and more. The possibilities are endless!

Over the past few months, we�ve privately tested Blimp Ads and found that they performed even better than expected. Now you have the opportunity to boost your ad performance by participating in our free public beta testing program.

Check out our product site to learn more and sign up now. Join us as we continue to push the boundaries of advertising.